Thank You Goes A Long Way
Really, it does.
Your photographer WILL really appreciate those simple words, it shows them that YOU appreciate THEM.
It can be a bit nerve wracking on a photographer when they hit send on your online gallery and wait for you to see your images. Don't get me wrong, your photographer generally is confident and happy with the result and can't wait for you to see them, but then they often see the gallery has been viewed, images downloaded and then.....nothing.
Photographers do sometimes wonder if their clients really do love their images, but if there is no communication, we just have to assume you do and are sharing them with everyone and decorating your walls with them. We love to know that you are!
If that is the case, why no thank you? Why not let your photographer know that you're happy with them, love them and can't wait to show them off and print them? Why be so proud to share and brag to friends and family, but choose not to thank your photographer for the opportunity to do so?
Photographers might go out and find their clients, but more often than not our business is through word of mouth and reviews are always gold to a photographer, and many photographers ask for them. I myself ask for a review when I deliver galleries, I'm not afraid to ask for your experience in your own words. But even if you don't care to leave a review, photographers DO appreciate a simple thank you for the service they provided for you, especially if you're very happy with the result. This let's us know we are doing a great job and are providing a valued service. And if there is something we could have done better, we need to know so that we can improve.
This is especially important when the service you received, the photos you now have and love are a gift to you. Sometimes photographers do things out of the kindness of their hearts to help someone in need, to brighten their world a little bit or just to be nice. It is not too much to ask for the person receiving to be grateful and thank the photographer for what they've been given.
Often these gifts are rare, or the recipient is specifically chosen by the photographer and often there are others that were not chosen. When we do things like this, and choose someone, leaving someone else without, we are hoping we have chosen someone deserving of the gift but when the chosen take the images and run, without so much as a thank you, this leaves us feeling very taken advantage of and that we made the wrong choice. We then think of the person who did deserve it that didn't have the opportunity and we feel the opposite of how we should by doing such a selfless thing.
I have to say, I have been let down by my generosity and good heart way too many times than are acceptable and this is disheartening. How am I able to continue helping others when I seem to be choosing the wrong recipient or giving something extra that's not appreciated time and time again? Who I think really does need what I'm giving and they in turn show no appreciation at all.
I might be wrong, but I consider someone in need to be generally grateful when someone helps them in any way, and in most cases a thank you is all they can do. Trust me, those two words are valued very much, because we do understand it's all you can do, which is why you were chosen. And when a photographer does something extra to be nice, the least you can do is say thank you.
Please don't accept a gift given for the purpose of helping someone in need if you really are not in that position because someone else is, and would have loved to be on the receiving end.
If you are not entirely happy with your experience or images, please help the photographer by communicating that so that they are able to improve. If your photographer throws in something extra that you were not expecting but absolutely love and will accept, please thank them because they don't have to give anything away.
Please remember to be responsive and show kindness when kindness is shown, it really does go a long way.